Help centre

How can we help you today?

Use this page to quickly find answers, policies and contact details related to orders, shipping, refunds and institutional partnerships with Ribuk Seller.

Need immediate help?

Choose your preferred way to get in touch. We're here to help with orders, returns, refunds, and any questions.

Chat in WhatsApp

Quick support via WhatsApp

Start a conversation on WhatsApp. Perfect for quick questions about orders, returns, or refunds.

Click to open WhatsApp →

Order help

Track deliveries, report damaged books or ask about payment status.

Shipping & refunds

Understand our 7-day damage / replacement policy and refund process.

Bulk & institutional

Get help planning booklists, bundles and recurring supplies for campuses.

Contact details

If you don't find your answer in the sections above, you can always contact our support desk directly.

Support email: support@ribuk.in

Registered office: 51, Vishwakarma Nagar-2, Maharani Farm, Durgapura, Jaipur, Rajasthan 302018

GSTIN: 08AYXPJ4184D1ZZ

For faster help, include your order ID / institute name and a brief description of the issue in your email.