Help & Support
Need help with an order or catalogue?
This page brings together all the important links and contact details you need to resolve issues, track orders, or plan school and college requirements with Ribuk Seller.
Need immediate help?
Choose your preferred way to get in touch. We're here to help with orders, returns, refunds, and any questions.
Contact support
The fastest way to reach us is by email. Please include your order ID or institution name so we can assist you quickly.
Support email: support@ribuk.in
Typical response time: 1–2 working days.
When you write to us, please share
- • Your full name and contact number
- • Order ID / invoice number (for order-related issues)
- • School / college / coaching name (for institutional queries or bulk catalogues)
- • A short description of the issue or requirement
Orders, shipping & refunds
For delivery delays, damaged books or refund-related questions, please refer to our policies and then contact support with your order details.
Institutional & bulk requirements
If you represent a school, college, coaching institute or reseller, we can help you plan booklists, bundles and recurring supplies.